Conflict Management Book now!
ONE- DAY COURSE

Who is it for?
Volunteers and staff members who deal with vulnerable, ill or distressed people.

What is about?
How to deal with the ever present potential for conflict within our society.

What will I learn?
This course will cover:

- an awareness of your own attitudes/behaviour and how they can affect other people

- how to increase your skills and abilities to recognise and deal effectively with potential areas of conflict

- increasing your own safety when dealing with conflict situations

Trainer: Derick Moore
Date: Tuesday, 12th October 2010
Time: 10.00am to 4.30pm
Venue: Chelmsford
Price: £70/£20 concessions

Next one: Wednesday 9th February 2011

Book now!

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