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Voluntary Sector Training (VST) is looking to appoint a new Chief Executive

Salary: Circa £35k and pension contribution
Based in Great Dunmow Essex

Voluntary Sector Training is a well-established charity (Registered Charity and Company Limited by Guarantee) whose prime focus is to make training and development available to the voluntary and community sector at the best prices, locations and quality. A specialist, not-for-profit charity, VST has existed since 1999, and enjoys a good reputation in the region and beyond for its expertise and relevance to the sector. Read more about us in our Annual Review.

The new CEO will:

  • continue the process of turn-around to put the organisation on a firmer commercial and financial footing in the face of diminishing financial support from the public sector and from more traditional philanthropic sources
  • ensure the proper and effective management of the company’s resources and to provide the necessary accountability for their use

Interested? Read more and apply below:

Letter for candidates
Job description and person specification
Application form
Guidance notes


The closing date for receipt of completed applications is Wednesday 8th March 2017. Shortlisting is planned for the middle of March and interviews will be held on 21st March 2017.

Free Factsheets

Download our free Fact sheets - they will be published at regular intervals on topic areas we hope you will find useful.

Don't hesitate to This email address is being protected from spambots. You need JavaScript enabled to view it. should you require further training on the topic area. 

No. 1 Dealing with Aggressive or Difficult People

No. 2 Working Well with Trustees

No. 3 Engaging Stakeholders

No. 4 Ten Tips on Bid Writing

No. 5 Getting a job in the Voluntary Sector

VST Funders

Voluntary Sector Training is grateful to currently receive support from the following funders:

 

 

 ecf logo Thriving Third Sector Fund

 

udc logo

 

 Acorn Fund 



The Mulberry Trust

HR courses

 


Course fees from 1st January 2017

For all courses unless specified on course description page.

Category

Full day

Half day

1. Statutory and Commercial organisations

£220

£120

2. Voluntary and community organisations, Town & Parish Councils and CICs with over £500,000 income pa

£180

£95

3. Voluntary and community organisations, Town & Parish Councils and CICs with £100,000 - £500,000 income pa 

£125

£70

4. Voluntary and community organisations, Town & Parish Councils and CICs with less than £100,000 income pa 

£70

£45

5. BURSARY - *Uttlesford based groups with registered charity status (places subsidised by UDC)

£25

£25

 

 * Uttlesford is a district council based in north west Essex. Anyone selecting this price must work or volunteer with a charity whose registered office is based in this council area. The places have been subsidised by Uttlesford District Council.

There are different fees for our Online courses - please visit the relevant page for details.

 For details of our Terms and Conditions of booking please click here.

Testimonials from satisfied clients

One half of our current work is to deliver bespoke training for voluntary organisations large and small. Read what they say about us:

"The attendees all thought the information provided was interesting and very beneficial and all hope to use the training in a positive manner in their day to day working environment. There was very positive praise for the trainer too - the attendees thought he presented the training very well in an informative, friendly manner."
Nicola Rosewarne, HR and Training Officer, Open Road - Nutrition and Training (In-house course developed with specialist trainer to meet their very specific needs)

"I just wanted to say that our delegate who attended the Minute Taking Course last week found it very informative and got a lot out of the day. She said she feels more confident now taking the minutes of the next meeting."
Danni Godbold, Office Manager, Crossroads Care

"I have been impressed, as an educational professional myself, by the very high standard and up to date content of the courses offered and above all the professionalism, enthusiasm and diverse knowledge of the course facilitators.

Each course is designed to build upon and enhance existing skills and expertise at whatever level our involvement or status within our organisations and clubs. There is appropriate time to contribute to the course content from our own personal experiences in a supportive environment as well as an opportunity to network with colleagues in order to share good practice."

Mike Wallis, CHAIRMAN & Deputy Youth Leader, Chelmer Village Youth Club - Mental Health Awareness & Dealing with Aggressive Behaviour courses (Open courses)

"My Support, Time and Recovery (STaR) team very much enjoyed the training you gave last week on Employment Law and updates. It was the best training we could have received on this subject for the work that we do to support adults in employment with mental health problems. It was engaging, factual and an absolutely excellent."

Alison Whittle, Mid Essex Mind Employment Law Update (Open course)

"We really enjoyed the Emergency First Aid at Work training that your trainer delivered on 25th March.  She made the session relevant to our needs and put us all at ease re assessment requirements, not an easy feat!"

Age UK Essex

"A very informative day delivered at a pace and language that I could understand."

Braintree Mencap - Monitoring & Evaluation

"I really enjoyed the course; it  makes you aware of the possibilities of risk and how best to deal with certain situations."

Action for Family Carers - Safety for Lone Workers

Food Safety delivered  "in understandable, simple language, very effectively and in a fun environment!"

Tabor Centre Braintree

 

"We have just had our first training session delivered on Food Hygiene which was well attended by our clients. This session has really boosted our clients confidence and motivation and by gaining a nationally recognised qualification, has lifted a barrier to employment."


Streets2Homes Harlow - Level 2 Food Safety

"We have nothing but praise from our delegates for the delivery by the trainer, content and the way the training was organised. Please thank the trainer for me as she has done an outstanding job.

We are very pleased with all the training you offer and will definitely be using your company in the future."

Paul Miller, St Clare Hospice - Emergency First Aid At Work

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Booking Terms and Conditions


Payment

After receipt of your booking, VST will invoice you for the appropriate fee which is payable within 14 days or before the course, if this is sooner. 


Cancellations by Delegate

Please let us know as soon as possible if you cannot attend. Cancellation of bookings can be made in writing up to 3 weeks before the course date and a refund will be paid less a £10 admin fee.

After this time reimbursement, in the case of non attendance, will not be possible although substitutions are welcomed for the same course on the same date.

Delegates booking bursary places and not attending/cancelling at short notice may be charged VST's standard fee for the day.

Should a delegate be unable to attend for any reason then the course fee still remains payable in full and delegates are NOT permitted to transfer to alternative courses, dates or locations.

This applies to each and every situation and circumstance that is beyond our direct control and includes issues that may also be outside the control of the delegate due to attend. This could include, for example but not exclusively:
·    Adverse weather
·    Transport problems including strike, dispute and failure
·    Personal issues, both minor and serious
·    Business issues including staff shortage, other meetings, audit or inspection


Cancellations

VST reserves the right to withdraw a course at any time. In these circumstances participants will be offered a full refund or an alternative date.


What happens after you book

You will receive an automated email acknowledging your booking and shortly afterwards an invoice, (if you don’t get these and after checking  your spam folder, give us a ring immediately). Otherwise we will send a reminder email giving venue details two weeks before the course. Please contact us if you do not receive them. 

Data Protection
Information given on the booking form will be transferred to a database to be used to manage training course administration. Summarised anonymous monitoring information may be passed on to funders. We never pass on your personal details to any other organisation for marketing or any other purposes.

Our courses are publicised by an e-newsletter. You will be asked on the course day if you wish to receive it or you can subscribe at any time by visiting our website. If you change your mind, you can opt out by clicking the ‘unsubscribe’ button at the foot of each newsletter and any postal mailings by informing us in writing.

Information, Advice and Guidance - Statement of Service


Introduction

Voluntary Sector Training (VST) provides comprehensive, accurate, up to date information on a range of services for Third Sector organisations in Essex, Southend and Thurrock with the intention of helping clients make informed decisions.

About our IAG service
The services we provide are intended to support our clients in making informed decisions on how they operate and develop.

Information Available
• General Enquiries
• Training

VST may, from time to time, be involved in the delivery of other projects and / or services, either as a contractor or sub-contractor. If these projects / services fall within the service categories above they will be covered under this Statement of Service, but if they do not then they will not be covered.

How we deliver information

Telephone
Information is available via telephone Monday-Friday 09:00-17:00, with a voicemail facility to leave messages out of working hours. Team meetings and training events are very important to the quality of the services provided. It may therefore be necessary at certain times to offer a voicemail service only, during normal opening hours.

Face to Face
VST staff are happy for clients to visit them at our office, or a visit can be arranged to the client to deliver information and advice ‘face to face’. This can be on a group or a one-one basis. Visits can be arranged by contacting us.

Websites
Information on VST services is available online through our website: www.voluntarysectortraining.org.uk Our website has the facility to enquire online, book online and download course handouts or further information when appropriate.

Written information
A range of written information is available including; training brochure produced three times per year, email news update produced weekly and leaflets advertising the particular training sessions or events

What clients can expect from us

Level of Service
VST will make a commitment to respond to all telephone and email enquiries within one working day. Enquiries taken away from our office will be responded to the following working day if they are not able to be dealt with immediately. Where this is not possible, the client will be informed and an estimated response time given. Enquiries left on voicemail will be responded to the following working day.

VST Staff
All staff will maintain a friendly, helpful and courteous manner at all times. Staff are trained to understand and adhere to VST policies including equal opportunities, confidentiality and complaints.

Impartiality
Respect and support to the range of services across Essex, Southend and Thurrock is important. VST is not biased towards certain types of service and does not make recommendations. It allows clients to make their own choices on the basis of the information they are given. When looking for information, clients are advised, wherever possible, to visit a range of offers so that they are able to make an informed choice.

Confidentiality
We ask permission from all clients/ enquirers to record their details in order to send them new brochures and email newsletters. Participant details are recorded for the purposes of administering training services and for monitoring purposes. VST complies with the Data Protection Act 1998 and ensures that all information stored complies with the Act.

Equality of Access
VST abides by its Equal Opportunities Policy. Every step is taken to ensure that, with the resources available, all potential clients have access to the service. This is achieved through a range of delivery methods and reaching out to people who might otherwise have difficulty in taking advantage of the service.

Monitoring and Evaluation
VST staff monitor the usage of our services regularly. All clients are offered the opportunity to provide feedback, which will allow us to continually improve and develop our services. Information is also gathered from non-users of our services through outreach work, and feedback from partners, providers and suppliers.

What do we expect from clients?
• As much relevant information as you can give us so that we can answer your enquiry fully
• To treat all members of staff with respect.

Feedback, Comments and Complaints
To help us to continuously improve our service and address points raised by clients, we actively invite suggestions, comments, compliments or complaints (this may be anonymous if preferred).
All courses and conferences run by VST include a written feedback sheet. Alternatively, points can be raised at any time with a member of staff.

We hope you are happy with the service you receive but if you are not then we will investigate and deal with any difficulties you experience. There is a clear suggestions/ complaints policy which specifies how complaints are handled and where unresolved complaints may be directed. If you have a complaint then we will treat it in confidence and will do our best to resolve it fairly and quickly in accordance with our complaints procedure.

Limitations of VST
VST offers information about the services detailed in this document in Essex, Southend and Thurrock. Clients may be signposted to other services in other areas as appropriate. VST makes every effort to keep the information it holds up to date. However, accuracy depends, to a large extent, on providers informing us of any changes to the service they offer.

Training

What we do
• Run Gateway Qualification accredited courses in Recruiting Volunteers, Supporting Volunteers and Mentoring Skills.
• Run short accredited or certificated courses in Emergency First Aid at Work, Food Safety in Catering, Health and Safety, Manual Handling, Risk Assessment and Fire Safety training.
• Run non-accredited courses in managing organisations or personal skills in subjects such as managing staff, business planning, committee skills, trustee skills, minute taking, speaking and presentation skills, writing funding applications etc.
• Work with individual organisations where we are commissioned to run in-house courses. Common themes include Trustee Roles and Responsibilities, Team meetings, Committee Skills, Business Planning.
• ESOL courses are delivered in Colchester by Communty360. Please ask us for details.

What we do not do
• Deliver Skills for Life or higher education provision.

General Enquiries
What we do
• Advise callers about VST’s services
• Signpost callers to appropriate services if and when the service is not provided by VST

Voluntary Sector Training
Community 360 Office,
The College at Braintree,
Church Lane,
Braintree, Essex CM7 5SN
Telephone: 01376 550507
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.voluntarysectortraining.org.uk


From 1st September 2017 Voluntary Sector Training has become part of Community360.

Community360 is an incorporated registered charity and has been established within Colchester since 1968. We are an independent infrastructure organisation, which provides fundamental support to voluntary and community organisations (VCO's), establishes relationships between voluntary and statutory groups and guides local projects.
Registered Charity number: 1092567
Registered England and Wales number: 04426567

 

 

Online learning

Convenient and flexible | Learn at your own pace online | Low cost

VST are pleased to be able to offer a new wider selection of high quality online learning courses. Each online video course features a qualified instructor and is designed to be much more engaging than traditional slide-based training often associated with e-learning.

There are 3 easy steps to learning this way:

  • pay and get immediate access
  • complete the learning at your own pace 
  • print your own certificate and CPD statement upon successful completion

 

NEW VIDEO LEARNING - BOOK, PAY AND START STRAIGHTAWAY!

 

REMEMBER TO USE CODE 'UK-VST2017' TO GET EXTRA 10% DISCOUNT ON THESE PRICES!!

Click on the course title image to find out more or to book:

Price:

Introduction to Lived Experience

(in collaboration with Healthwatch Essex)

Part of the award winning Volunteer Ambassador training

£24.95 + VAT (discount n/a on this course)

Recognising and Treating Anaphylaxis

£24.95 + VAT  

Assisting and Caring for People with Dementia

£24.95 + VAT

Basic Infection Control (non medical)

£19.95 + VAT

Disability Awareness

£24.95 + VAT

Deprivation of Liberty Safeguards (DOLS)

£24.95 + VAT

Regulation, Accident Prevention & Procedures Level 2  £24.95 + vat

Introduction to the Mental Capacity Act of 2005

£24.95 + VAT

First Aid Course for Sports Emergencies

£24.95 + VAT

First aid for all cycle users

£24.95 + VAT

Legislation, Bacteriology, Contamination & Storage Level 2

£24.95 + VAT

Level 1 Food Safety Level 1

£19.95 + VAT

Fire Wardens and Fire Marshal training Level 2

£24.95 + VAT

Preventing / Responding to Fire Emergencies Level 1

£19.95 + VAT

 

Regulation, Accident Prevention & Procedures Level 1

 £19.95 + VAT

Regulation, Accident Prevention & Procedures Level 2 Level 2 

 £24.95 + VAT

DSE/VDU Operator Safety

£24.95 + VAT

Procedures for Moving Objects and Positioning People

£24.95 + VAT

Moving / lifting objects alone, with a partner, or with lifting aids

£24.95 + VAT

Annual Refresher for HSE Recommendations Annual Refresher

£24.95 + VAT

7 Hour Emergency First Aid at Work for Drivers

Price varies according to chosen delivery method - please click through to find out more

TQUK Level 3 Award in First Aid at Work (Blended Learning Module)

Price varies according to chosen delivery method - please click through to find out more

Control of Substances Hazardous to Health

£24.95 + VAT

Understanding and Responding to Abuse and Neglect of Vulnerable Adults

 £24.95 + VAT

Understanding and Responding to Abuse and Neglect of Children

 £24.95 + VAT

First Aid & CPR for small and large pets

  £24.95 + VAT 

 

Additionally through a partnership with the trainers we use for our open training programme we have Online Trustee training available:

Trustee e-Learning

This course includes 12 self-contained modules on a range of subjects including governance, roles & responsibilities, meetings, business planning, finance and fundraising.



£10.00 per module (Modules 0 and 1 are FREE) or access to all for £80 (saving £30) instead of £110. discounted rates for block bookings for trustee boards.

 

This email address is being protected from spambots. You need JavaScript enabled to view it.

or book individual modules here

online learning photo

Trustee e-learning feedback:

“Congratulations on an excellent training programme and resources. I shall be commending it to my fellow trustees and others who might be interested.”

“I’m finding the modules very interesting and quite absorbing! Time flies by when I’m working through them.”

“I just completed my online test. It took me a couple of tries but I am so excited to have it complete. The information provided is professional. Thank you for providing the service and I will definitely recommend it to my friends.”