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The Effective Administrator - Keeping Those Around You Organised

One day course

25 January 2018
10:00 -  16:30
Registration options:
Ticket Name Ticket Price Qty
1. Statutory & Commercial organisations £ 220.00
2. Voluntary and community organisations, Town & Parish Councils and CICs with over £500,000 income pa £ 180.00
3. Voluntary and community organisations, Town & Parish Councils and CICs with £100,000 - £500,000 income pa £ 125.00
4. Voluntary and community organisations, Town & Parish Councils and CICs with less than £100,000 income pa £ 70.00

Event description:

Overview

The aim of this course is to build on the skills of running effective office systems and thereby increasing your confidence both in managing your workload and communicating positively with colleagues, managers and the public. It's suitable for anyone who has administration tasks as all or part of their job and who wants to get their systems right.

 

We'll cover:

  • The role of administration within the organisation
  • Effective office systems and making the most of the 'tools of the trade'
  • Building rapport and communication skills
  • Managing time and interruptions
  • Using assertiveness skills to negotiate
  • Confidence building
  • Action planning

 

Benefits to you

After attending this course you will be able to implement effective office systems, negotiate about workloads for win/win solutions for everybody and therefore gain more control of your time. 

 

“I shall be returning to my office with renewed vigour to be more efficient & assertive!”
British Red Cross delegate

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