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The Effective Administrator - Keeping Those Around You Organised - Details

Registration for this event is open from: 15 November 2017 10:00 - 25 January 2018 16:00
Where: Centre Supporting Voluntary Action Chelmsford , Burgess Well House, Coval Lane, Chelmsford CM1 1FW (UK).

Central Chelmsford. 5 minute walk from Chelmsford station and close to bus station. We strongly recommend using Park & Ride or for details of car parking see here. Fairfield Road or Coval Lane are the nearest car parks. If you need Disabled parking please contact the VST Office to arrange this.

Date: 25 January 2018 - 25 January 2018
Time: 10:00 - 16:30
Event description:

Overview

The aim of this course is to build on the skills of running effective office systems and thereby increasing your confidence both in managing your workload and communicating positively with colleagues, managers and the public. It's suitable for anyone who has administration tasks as all or part of their job and who wants to get their systems right.

 

We'll cover:

  • The role of administration within the organisation
  • Effective office systems and making the most of the 'tools of the trade'
  • Building rapport and communication skills
  • Managing time and interruptions
  • Using assertiveness skills to negotiate
  • Confidence building
  • Action planning

 

Benefits to you

After attending this course you will be able to implement effective office systems, negotiate about workloads for win/win solutions for everybody and therefore gain more control of your time. 

 

“I shall be returning to my office with renewed vigour to be more efficient & assertive!”
British Red Cross delegate