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Small Charities Coalition - Last places remaining for the "A Beginner's Guide to CRM" workshop - 15 June London
For any charity regardless of it's size, it is vital to keep track of your supporters, donors, suppliers and grant applications in a secure and manageble way.

This workshop is designed to help you understand what is involved for small charities in the journey of moving to a more structured customer relationship management (CRM) system and gives pointers and advice on how to manage the trip.

This workshop will cover:
• The need for a CRM.
• Critical success factors.
• How to decide which one is best for you.
• Should we get help to implement it, and if so, who?
• Implementation stages.
• Timescales and cost.
• Pitfalls to watch out for on the journey.
• An overview of GDPR for small charities.

This is a theory sharing session rather than an interactive workshop (although questions and discussion will be encouraged). You will leave the workshop with the knowledge to implement a CRM for your charity. There is no need for participants to prepare anything in advance.

Trainer Bio: Lawrance Titterton

Lawrance has more than 20 years’ experience in IT, the majority of which has been spent with not for profits. He specialises in implementing systems for small non profits and has helped more than 50 organisations over the years in the UK and as far afield as Singapore, Brazil, Kazakhstan, South Africa.

Lawrance is also joint founder and chairman of Alongside Africa, a small UK registered charity. Alongside Africa Uganda, a registered Ugandan NGO, so he understands the needs of small non profits and how to use CRM systems.


This workshop is kindly sponsored by Crowdskills.
Crowdskills helps small charities to hire talented digital experts to visit your office to provide support. This can include fixing website problems, redesigning your brand, managing your social media or rebuilding your whole website. You can hire them on an hourly basis, starting at £10/hour, and you hire them for as little as one hour. Find out more at, or call them on 0203 504 6465 or email them at This email address is being protected from spambots. You need JavaScript enabled to view it..

Don't miss out - book now!


Date: Thursday 15 June 2017
Location: Victoria, London
Time: 13:30 - 17:00
Cost: £15